1. Acceptance of Terms

By accessing or using our website (“Website”), you are agreeing to abide by these terms and conditions (“Terms”). If you do not consent to these Terms, please refrain from using the Website.

2. Who We Are

We are Aspire JC Consultancy, a registered company in England and Wales (Company registration number 12333305). Our website address is: www.aspirejcconsultancy.com/.

3. Course Fees

3.1. Course/Training fees encompass:

• Tuition fees
• Course venue
• Trainer’s preparation time
• Soft copy of the Course Material
• Pre-arrival documentation, including visa support letters
• Course certificates

3.2. Airport transfers are NOT included in the course fee but can be arranged upon request for an additional cost.

4. Value Added Tax (VAT)

UK VAT is applicable to all courses at the standard rate (currently 20.0%). Specifically,

• Training Delivered in the UK to Foreign Delegates (20% Tax)
• Training Delivered in the UK to UK-based Delegates (20% VAT)

However, certain circumstances may exempt VAT:

• Non-profit and governmental organizations may be exempt from VAT. To qualify, the client organization must provide an official letter affirming its non-profit or public service status.
• In-House Training conducted Outside the UK
• Online Courses for Delegates Outside the UK

5. Payment

Course Fees MUST be settled at least 2 weeks before the course commencement. Failure to make timely payment will result in automatic cancellation.

5.1. All fees must be paid in full at least 2 weeks before the course start date.

5.2. Payment Methods: Please inform Us of your preferred payment method. We accept the following methods:

• International Bank Transfers: Payment should be made in British Pounds Sterling (£) to the account specified on the invoice (provided with registration/booking confirmation). Proof of payment should be sent to business@aspirejcconsultancy.com for tracking.
• Credit card: We accept credit card payments and will provide instructions for online credit card payments.

5.3. We do not accept cash or cheque payments.

6. Substitutions

6.1. Delegates registered for any course can be substituted at any time without incurring a penalty. Substitution requests must be submitted in writing to business@aspirejcconsultancy.com.

7. Pre-course Requirements

7.1. No prerequisite qualifications are necessary to participate in individual courses.

7.2. Unless specified otherwise, all courses are conducted in English. Aspire assumes that delegates have a sufficient level of English to comprehend the course. Most of our delegates possess upper-intermediate or advanced level English. If you have questions or are unsure about your English proficiency, please contact us for further guidance.

8. Cancellations and Alterations

8.1. Aspire reserves the right to modify courses or the published program or cancel any course at any time, offering an alternative date, a full refund, or credit without liability for consequential loss or damage.

8.2. In cases where delegates are unable to travel due to venue closures, travel bans, quarantine restrictions, or flight cancellations related to Coronavirus (COVID-19), Aspire will NOT charge cancellation or re-arrangement fees. Instead, we offer the following options:

• Convert the course booking to a live interactive online virtual course.
• Reschedule the course to a future date.
• Provide full credit towards a different comparable course in the future.

8.3. Cancellation within 2 weeks of the program start date incurs a cancellation fee equal to 50% of the course fees.

9. Visas and Refusals

9.1. Delegates may request Aspire to issue a visa support letter to support their UK visa application. Aspire will issue such letters only to delegates registered for a specific training course and who have paid their course fees in full.

9.2. Aspire cannot provide advice on obtaining UK visas.

9.3. Full refunds, minus an administrative charge of £250 + VAT to cover administrative costs, will be issued for cancellations due to visa refusals, provided that Aspire is notified in writing before the course start date and receives proof of visa refusal.

9.4. If your visa is issued after the course start date or if you lack proof of visa refusal, you will not be entitled to a refund but may defer your attendance to a different course date.

10. Intellectual Property

10.1. Ownership: All content, materials, and intellectual property on the Website, including but not limited to text, images, videos, and course materials, are owned or licensed by Aspire JC Consultancy.

10.2. Use of Materials: Users may access and use materials for personal, non-commercial purposes only. Any reproduction, distribution, or unauthorized use of materials is prohibited.

11. Privacy Policy

11.1. Data Collection: Personal information provided by users is subject to our Privacy Policy. By using the Website, you consent to the collection and use of your personal information as described in the Privacy Policy.

12. Disclaimers

12.1. No Guarantees: Aspire does not guarantee outcomes, results, or the suitability of training for specific purposes. Participants assume responsibility for their training choices.

12.2. Availability: Aspire reserves the right to modify, suspend, or discontinue any part of the Website or training services at any time without notice.

13. Limitation of Liability

13.1. Aspire shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Website or training services.

14. Governing Law

14.1. These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

15. Changes to Terms

15.1. Aspire reserves the right to update or modify these Terms at any time without prior notice. Users are responsible for reviewing these Terms regularly.

16. Contact Information

16.1. For inquiries or concerns regarding these Terms, please contact us at business@aspirejcconsultancy.com.

By using the Training Solutions Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Last Updated: 10 July 2023.